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Showing posts from June, 2021

3 ways to hold your dental team Liable

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Liability is giving people the tools to help them develop as professionals so that they can do their jobs. It’s up to you as the boss to make this happen. Hearing the word “accountability or liability” makes employees nervous. They believe it involves assigning blame or providing excuses. But it doesn’t and it can’t. Playing the blame game doesn’t help anyone. True Liability is giving people the too l s to help them develop as professionals so that they can do their jobs. Unfortunately, most leaders don’t understand how to instill a sense of liability in their teams. But if you want to have a great team, one that runs like a well-oiled machine, liability is key. And it begins with you. Three ways to increase team liability Developing accountability within your team will never happen on its own. You must take the steps to build it in your staff. Follow these strategies for increased team accountability: Consistently check the deadlines Whenever you assign a task, you must gi...

What’s your plan for female patient’s at your clinic this woman’s day?

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Make her Smile Give out pamphlets for a free dental check up for all the women near your clinic, the ones who come with your flyer can get discounts on the treatment too. This is a good way to gain popularity and new walk-ins. Care for her You can connect with the doctors, hospitals and path labs and give your women patients special discounts on check ups ,blood tests and scans. That way they will be updated with their current health situation and will be thankful for such a caring initiative. Pamper Her You can have a tie up with the nearest or the best salon in town and share discount coupons for the patients who get themselves treated at your clinic.Its a win-win situation as the salon will get new walk-ins and your patients will feel special. Entertain Her Show your cool and fun loving side to your patients. Let this be a surprise,try to bring your patients together and have a get together wherein your patients can network and have just a day of relaxation. Hold Awareness Camps...

Understanding toothache : The pain that drives the patient to an extraction

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How many times has it happened in your practice that a patient in severe pain is persisting on an extraction, he won’t listen, get an X-ray and might even blame you that you want to fill your pockets and nothing else? Even though these allegations are hurtful and pinching in nature, you have to understand the patient psyche behind this. THEY ARE IN IMMENSE PAIN!! Ignorance is Bliss ……Really? Ask any dentist how they feel w h en a patient adamantly gets salvageable teeth extracted. It is more painful for us than them. Patients tend to ignore the dental pain, cover it up with OTC analgesics, making it bad to worse. Then one fine day, a patient enters your office with a dental emergency, swelling the size of an eggplant asking nothing but extraction of that tooth (which in many cases is not the culprit and in most cases can be rescued). In most cases, we can do an emergency access opening, but the remaining ones, they win over with the extraction. No pain…. No Dentist! Some t...

Turn Common Patient Queries Into Appointments!

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  We all know that dentistry starts not when patients come in for their first dental visit, but when they call to get information about your practice. This FIRST call is the impression a new patient may have of you, and it’s when most patients ask a few common questions that can be a deciding factor, whether or not they book the appointment with you or not. Do you know what these questions a r e and how to handle this first call and how you and your staff can turn it around so you are in the driver’s seat and get the outcome you want a booked appointment. “How much does this service cost?”, “Do you take my insurance?” ,”What is your consultation charge?” “Can my treatment be done today itself?” are usually one of the most common questions a new patient asks. How these questions are answered can make or break the call. There’s so much more that patients should know about your practice to help them decide if you are a good fit. That’s why building rapport and trust wi...

How dentists hurt patient satisfaction and don’t know it, are you one of them?

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Some of you might be sabotaging your patients’ experiences and not even know it. The last thing a dentist wants is to lose their patients. Maybe you are making a few moves and you might not even know .Patient retention is a key component of a thriving dental practice, but many dentists unknowingly turn away their patients . If you fail to satisfy your patients , be sure there is a thin chance that they might even return and why should they , you are responsible for their dental well being and being treated well is their right . T o maintain a healthy practice, dentists must understand what causes poor patient satisfaction levels. Here are a few ways dentists unintentionally sabotage their own practices. 1. They aren’t happy with the new technology: Electronic health records (EHR) and Digital X rays are designed to help dentists provide high-quality of care while streamlining the patient experience. However, all software platforms are not created equal. Using websites li...