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Showing posts from July, 2021

The 7 most useful apps for dentists

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 It’s a rough world for those who are still getting used to this ever changing technology and to find something useful for yourself is another hustle. We have pinched out a few apps that are handy for dentists. There are many apps that can help modern dentists gain expertise and are potent in running their dental practices. To give you some ideas about how apps can improve your practice, We have compiled a list of what we think are the useful apps for dental professionals. The apps listed here are very easy to use and are absolutely completely free. These “all- round” apps will help dentists stay connected with their patients and staff, help patients achieve better oral health outcomes, help dentists get a better approach to office files and documents, boost the practice’s social media marketing to the next level, and help dentists reach their professional reading and learning goals. 7.Google Photos Google Photos gives users free and unlimited cloud-based storage for...

Turn Common Patient Queries Into Appointments!

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We all know that dentistry starts not when patients come in for their first dental visit, but when they call to get information about your practice. This FIRST call is the impression a new patient may have of you, and it’s when most patients ask a few common questions that can be a deciding factor, whether or not they book the appointment with you or not. Do you know what these questions a r e and how to handle this first call and how you and your staff can turn it around so you are in the driver’s seat and get the outcome you want — a booked appointment. “How much does this service cost?”, “Do you take my insurance?”,”What is your consultation charge?” “Can my treatment be done today itself?” are usually one of the most common questions a new patient asks. How these questions are answered can make or break the call. There’s so much more that patients should know about your practice to help them decide if you are a good fit. That’s why building rapport and trust with th...

Managing dental patients who get downright mad about treatment charges

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A new walk-in …yay! What an amazing start to the week. You complete the consultation, talk about the time the treatment will take and move on to the payment of the treatment. Suddenly this polite patient turns into satan’s apprentice and starts screaming at the top of his voice asking for reasons why your treatment charges are so “high”. We spoke to a few dentists and found that these situations are encountered by most of the dental practitioners. One of the few reasons that we found why this kind of behavior was faced by more dental practitioners than medical practitioners. Dentistry was always treated as the stepchild of medicine, in India for ages barbers, blacksmiths and cobblers were the people who used to perform the dental treatment. Whereas for medicinal purposes patients used to visit the local “Vaidya” or “Rishi” who were the people who knew medical plants and treatment. However, dentistry always got the short end of the stick or the respect, which they deserve...

Are you losing your patients?

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  No dentist likes to lose patients, especially when those patients take your business to competing nearby practice. Patient walkout cannot be prevented altogether, however, there are steps dentists can take to drive their former patients back into your practice and prevent other patients from leaving in the first place. Take feedback before separation If a patient calls your clinic to ask for previ o us treatment records, X rays or otherwise just to inform you of them leaving, instruct your staff to ask whether there’s anything they can do to encourage the patient to stay. The conversation should be empathetic but firm. If the patient is not open to staying, talk to the patient directly, do not be dependent on your staff to reason with the patient. There is a possibility that a staff member might be the reason for your loss. Ask specifically why he or she is leaving. Perhaps the person found the front office staff to be rude, or he or she is dissatisfied with the lon...